关键词 】 医疗投诉 ; 医疗争议 ; 结构模型 ; 医患关系 [gap=1411]Key words】 Medical Complaint; Medical dispute; The Structure Model; The Doctor-Patient Relation-
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医疗质量及投诉委员会 Health Quality and Complaints Commission
结果2008～2009年采取新型质控措施后提高了我院的质控水平，明显减少了医疗投诉、纠纷的发生率及赔偿比率。
Results 2008-2009 year after a new quality control measures taken to improve the quality level of our hospital, significantly reduce medical complaints, disputes and the compensation rate.
据英国广播公司了解，除了死亡的威胁外，他的工作已经引起了英国医疗委员会的正式投诉。
Apart from death threats, his work has provoked official complaints to Britain's General Medical Council, according to the BBC.
那里往往也是有最多不满的地方：对国民医疗保健部的投诉半数以上是针对老年护理。
It is also where people are often most dissatisfied: more than half of all complaints to the NHS are about end-of-life care.
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