一项最近的调查显示,69%的上网的美国人使用某种“云服务”,包括网上电子邮件或在线数据存储(图2)。
According to a recent study, 69% of Americans connected to the web use some kind of "cloud service", including web-based E-mail or online data storage (see chart 2).
提供方便的客户服务可以避免玩家由于失望而放弃游戏。这需要提供各种联系方法,包括网上聊天、电子邮件和电话。
Make customer service convenient for the gamer to keep him from leaving the game in frustration — provide a variety of access methods, including chat, E-mail, and telephone.
许多人的互联网冒险是始于美国在线(AOL),CompuServe联机数据库系统或者Prodigy联机服务系统,其提供的网上服务包括电子邮件、聊天室、讨论区等等。
Many people first ventured onto the internet from AOL,CompuServe and Prodigy, which were subscription-based online services that offered e-mail, chatrooms, discussion boards and so on.
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