采取必要行动，及时有效的处理顾客的不满，适当的时候告知其他宾客服务经理。
Handles complaints promptly and efficiently, taking the necessary action, and informing other Guest Service Managers for follow up, where appropriate.
酒店、零售服务经理控制和管理提供住宿、酒店、零售及其他服务的机构的运作。
Hospitality, retail and service MANAGERS organise and control the operations of establishments which provide accommodation, hospitality, retail and other services.
如果客人拒绝以上建议，为客人推荐其他酒店或通知服务经理处理。
If guest refuse above two suggestions, recommend other hotel to guest or ask GSMreception or DM to handle it.
应用推荐