公司接听电话的方式将建立起来电者对公司的第一印象。

And the way you answer your company's phone will form your customer's first impression of your business.

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接听电话时，应礼貌地欢迎对方的来电并报出自己以及公司的名字。

When answering the phone, welcome callers courteously and identify yourself and your organization. Say, for instance, "Good morning."

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此外，超过1/10的经理们认为那些配有公司移动电话的员工在假期时也应该总是接听老板打来的电话。

Additionally, more than one in ten managers think staff who have a company mobile phone should always take calls on holiday.

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