从产品设计中“以使用者为中心”的设计要求出发，引入情境故事法的相关内容。

The content related to the scenario approach was introduced from the design requirements of "take the user as the center".

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设计师借用隐喻方法将产品的主要特征与产品本身相关的文化、情境、内涵等产生视觉上的连结，而使用者也可由视觉形态去发觉、诠释产品所蕴含的信息。

Designers can link the interrelated culture, circumstance and connotation with the characters of product. In the meanwhile, the users can detect the hidden communication by the visual shape.

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和处理大多数其他设计交互问题一样，我们发现要精心创造一个合适的解决方法，必须从理解使用者的心理模型和使用情境开始。

As with almost every other problem in interaction design, we've found that crafting an appropriate solution must start with a good understanding of users' mental models and usage contexts.

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