本文以市场营销的理念出发,提出国际物流企业以客户为中心进行客户维护和拓展的措施和方法。
This paper points out the methods of customer care and development in international logistics enterprise based on marketing.
客户关系管理是一种倡导企业以客户为中心的管理思想和方法,是一个获取、保持和增加可获得客户的过程。
Customer Relationship management is to promote a customer-centric enterprise management ideas and methods, which is an acquisition to maintain and increase customers.
然而,在当今市场中,企业可能更需要稳定客户忠诚度以保障已有的收益流。
In today's economy, though, it's more likely that businesses need to stabilize customer loyalty to secure existing revenue streams.
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