Michael Sahota：敏捷教练，或者说变革代理人，他们的职责是要帮助公司变革，达到希望达到的目标。
Michael Sahota: the role of coach or change agent is about helping companies make changes that help them get to where they want to go.
代理人不履行职责而给被代理人造成损害的，应当承担民事责任。
An agent shall bear civil liability if he fails to perform his duties and thus causes damage to the principal.
个别人可能有多项职能，对每项职责都指定代理人可能是不现实的。
NOTE Individuals may have more than one function and it may be impractical to appoint deputies for every function.
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