诺基亚投入了数以千计的工作小时来研究人类行为举止，包括人们如何握拿手机通话，弹奏音乐曲子，浏览网页等等。
Nokia has invested thousands of man hours in studying human behavior, including how people hold their phones for calls, music playing, web browsing and so on.
想象一下一位举止得体的绅士所需要具备的那些品质(随和、谦虚、风趣、乐于助人)，那么一个友好的网站从其内容、设计、表单、错误提示等等方面也可以尽力去模仿成这样一位绅士哦。
Consider how qualities about likable people (casual, modest, interesting, helpful) can be emulated by your website when it comes to content, design, forms, error messages, and the like.
性格指的也就是你的行为举止、衣着步态、是否自信等等。
By personality we mean the way you carry yourself, what you wear, your gait, are you confident or not etc.
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