与此同时，通过中介效应分析的方法，本文进一步验证了顾客满意度和顾客价值两者对品牌忠诚的作用，使模型得到完善。
Through the mediating effect analysis, this paper further validates the influence of both customer satisfaction and customer value to brand loyalty, so the model was refined.
本文探讨了员工感知的组织公平性对顾客感知的服务公平性的传导效应，以及传导效应产生作用的中介变量。
The present research investigated 296 employees in order to explore the construct of organizational justice in performance appraisal.
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