您通常要研究终端用户是如何卷入业务过程和信息分析活动的。
You will often study how end users are involved in business processes and information analysis activities.
这就非常需要有一个正式的术语词汇表，可以通过业务分析活动得到这个词汇表。
There is a strong need for a formal glossary of accepted terms, which would be the product of a business analysis activity.
全新服务：服务定义通常为已知(或许是通过某种业务服务分析活动得到的)。
A green fields service: Typically, the service definition is known, perhaps through some business service analysis initiative.
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