Each question type has its place in a sales conversation. The first two, open and narrow, tend to give the customer greater freedom, and they feel less constraining, inducing more of a "buying" feeling. The last two, closed and leading, are directive questions, and they feel more like we're being sold, when we hear them.
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When we hear the complaints of a friend or family member, we typically start to take on their burdens with them.
当我们听见某个朋友或者家人的抱怨，我们总是和他们一起承担起了烦恼。
Chelsea are the sort of side that can score a goal in an instant and I was pleased to hear the final whistle but when we had the ball we caused them problems.
切尔西是那种可以在极短时间内进球的球队，我很高兴在终场哨声吹响前，我们给他们制造了麻烦。
Sometimes when we're moving at night, we pass houses with lights and people. Sometimes you can hear them laugh.
有时我们穿梭与夜色下，在人与房屋之间穿行，有时你能听见他们的笑声。
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