Precise market research - understand customer expectation and explore potential demand.

准确的市场调研：把握顾客期望，发现潜在需求。

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Top management how to understand customer requirements, how to ensure that meet customer requirements.

最高管理者如何了解到顾客的要求，如何确保满足顾客的要求。

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It is important to fully understand customer service deliverables when establishing logistical strategy.

在确定物流策略时，完整理解客户服务的可交付性是重要的。

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In other words, they should have done something- work in a factory to learn productivity, work at a gas station to understand customer service, etc.

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This leads to another marketing truism, it is critical that you understand your customer .

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Everyone in our stores tries to understand every customer as a complete individual.

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