I made plans to be ready to receive the document and translate it into an email with superhuman customer service strength, satisfying the client's needs and exceeding his expectations.
于是，为了满足客户的需要和他的殷切期盼，我做了计划，准备接受文件并且用我超凡的客户服务能力把它转成电邮。
Unfortunately, attitudes don't translate well over the phone or by email.
不幸的是，邮件或是电话是不能很好的传达你的态度的。
As a non-native English speaker, I credit Google Translate with helping me prepare for countless presentations in English and avoid embarrassment in an even larger number of email correspondences.
作为一个母语非英语的演讲者，我要感谢谷歌翻译，它帮助我准备了许多次英文演示且避免了我在无数次邮件通讯可能出现的尴尬境地。
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