Quality - continuous delivery of value to the customer in terms of reliable, adaptable product.

质量——通过可靠、适应性强的产品为客户持续不断地交付价值。

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Value – to the customer in terms of current releasable product.

价值——当前要发布的产品对客户的价值。

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A customer is allowed to use the terms and conditions from a base contract only if one of their customer contracts refers to the base contract.

仅当客户契约之一引用基础契约时，才允许客户使用基础契约中的条款和条件。

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We know our customers value fast and convenient service and we want our Rack stores to have the tools and capabilities like mobile check-out devices to take care of the customer on their terms.

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The most popular, underloved names that I like, in terms of what I talk about the most, are in the customer-assistance business.

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This was in stark contrast to old-fashioned bookshops such as Foyles, which made no concessions to the customer in terms of service or comfort.

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