This paper introduces the design of Zhenjiang telecom custom service center system, such as user requirement analysis, general specification, CTI platform and software design.
本文从需求分析、总体架构、CTI平台、软件设计等几方面介绍了镇江电信客户服务中心系统的设计方案。
The whole process focus on software requirement capture, use case analysis and model building, and provides a use case specification of software requirement.
整个过程侧重于需求的获取、用例分析和建模的实现，并提供了一个简单的用于描述软件需求的用例规约。
This paper describes a software toolbox called RAPID, which supports the development of data processing systems in requirement analysis and specification phase.
本文介绍一个软件工具系统RAPID，它支持快速成型法，可用于数据处理系统开发过程中的需求分析和规格说明阶段。
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