... Service Quality Measurement Group 服务质素计量组 Service Quality Measurement 服务质量评价 Service Measurement Index 服务衡量指数 ...
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Service Quality Measurement Group 服务质素计量组
Service Quality Measurement Scale 服务质量衡量尺度
the internal service quality measurement 内部服务测评方法
Gap analysis is a kind of method for service quality measurement. The paper,based on the study results of predecessors,puts forward a comprehensive gap model of hotel service quality and brings forward 11 study hypotheses based on the model.
差距分析是一种服务质量的分析方法,本文在综合前人研究成果的基础上提出一个饭店服务质量综合差距模型,并以此模型为基础提出了11个研究假设。
参考来源 - 基于差距模型的饭店服务质量研究·2,447,543篇论文数据,部分数据来源于NoteExpress
This paper mainly includes three parts: (1) constructing the perceived service quality measurement scale for market intermediary organization;
本研究工作主要包括三个方面:(1)构建市场中介组织感知服务质量的测量量表;
Therefore, the service quality measurement model, the brand equity measurement model and 22 research hypotheses are built and also validated by demonstration data.
为此,构建了服务质量测量模型、品牌资产测量模型以及22个研究假设,并通过实证数据予以检验。
Yet traditional measures of manufacturing productivity have shown significant increases despite the under measurement of quality, whereas service productivity has continued to stagnate.
然而,传统的制造业生产率衡量指标显示,尽管质量衡量不足,但生产率显著提高,而服务业生产率则继续停滞不前。
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