Establishing clear escalation procedures and integrating effective communication channels into the end user-support process of the enterprise are vital for the minimization of service disruptions.

对最小化服务中断来说，建立明确的升级程序、将有效的沟通渠道并入企业的最终用户支持过程都是至关重要的。

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The e-mail service is responsible for creating and sending e-mails whenever an escalation occurs that is modeled to send an e-mail to all escalation receivers.

每当发生升级时，将对升级建模并通过电子邮件发送给所有升级接收方，这时电子邮件服务将负责创建和发送电子邮件。

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That crisis is not simply that universities are finding their finances strained but rather is evidenced by the extraordinary escalation of the price of their service to its customers.

FORBES: The future of online vs. residential education