Untruthful people are more likely to repeat the question they have just been asked before they offer an answer. They may be buying time to create a story or recall the details they've already given.

撒谎的那些人在回答问题前可能会去重复问题，他们这么做，可能是为了争取时间来编制故事或者回想他们之前已经提供好了的细节。

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You are investing in building loyalty through a repeat visit, so give an offer that reflects potential future business.

FORBES: Make the Holidays a Launching Pad for Repeat Business