Apart from investigating complaints, The Ombudsman can initiate direct investigations on her own volition and may publish investigation reports of public interest.

除了调查投诉外，申诉专员还可以主动展开直接调查，并公布涉及公众利益的调查报告。

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Swansea's top two councillors are under investigation by the public services ombudsman, BBC Wales can reveal.

BBC: Ombudsman launches inquiry into Swansea council leaders

The Finance Committee also questioned the Public Services Ombudsman for Wales draft budget for 2011-12.

BBC: Finance Committee

The watchdog, the Scottish Public Services Ombudsman's Office, has made a number of recommendations.

BBC: Medical equipment