Chinese banks have taken bold steps to reduce charges of online banking services following Citibank's new policy that allows free of charge domestic RMB transfers via personal online banking.

继花旗银行宣布个人网上银行境内人民币转账费用全免后，多家中资银行也纷纷下调网上银行转账业务费用。

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Analysts say the company has mastered the retail model of serving fresh food and providing space for services like personal banking in densely populated urban areas.

分析师称，该公司已掌握了在人口稠密的城市地区售卖生鲜食品并在店内引入私人银行等服务的零售模式。

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All inquiries concluded that there was a lack of competition in the provision of personal banking services, which made the charging structure difficult for customers to understand and switching accounts an uncertain process.

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The Company's products and services include residential lending, commercial real estate lending, personal lending, private business banking, deposit services, trust services, brokerage services and investment management services.

FORBES: First Republic Bank