For consumers to get an answer to an open-ended question it will be necessary for them to use a booking or query widget that does not require the customer to know where they are going.

对于提出开放性问题的消费者而言，他们需要一个没有要求他们填写“去哪里”的预订或查询工具。

youdao

It is particularly useful because it is an “open ended” question. It can’t be answered by “yes” or “no” so it is helpful in keeping a conversation going.

特别是，由于是开放式的问题，无法用“yes”与“no”来作答，所以有助于延续对话的进行。

youdao

We then reworded the question to "What else can we tell you" -a more open-ended phrasing -and started getting more substantial replies.

后来我们改问了这个问题：“我们还有其他什么可以告诉你们的吗？”——这是个更加自由回答的措辞，这也让我们开始得到更多重要的回答。

youdao

And you just ask an open-ended question, and some kids can't answer.

NPR: Ask Amy: Responding to the Thin Envelope

Even if you think your colleague or boss is completely wrong about something, you can counter with an open-ended question that shows respect and a can-do spirit.

FORBES: How To Communicate Effectively At Work

The clerk, instead of rolling his eyes at the man next in line, could have asked himself why this woman was so bitterly complaining, after which one simple open-ended question might have opened up a fruitful conversation, not to mention the creation of a genuine human relationship, no matter how fleeting.

FORBES: Change Your Life in 2013 By Shifting Judgment to Curiosity