This customization adds an entry to the Tools menu that creates a new Help Request mail message with a pre-populated subject field

这个定制将向 Tools 菜单添加一个条目，创建一个包含预填充主题字段的新 Help Request 邮件消息

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Outbound requests go from IBM to SAP, and whenever a new request is raised, it reaches NDERPws (also configured as the mail-in database in Lotus Domino's Names.nsf).

outbound请求是从ibm到sap的请求，每当发出一个新的请求时，该请求会到达NDERPws(也被配置为Lotus Domino的Names . nsf中的mail - in数据库)。

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