The trick is learning to extract and decode the meaningful stuff and turn it into something usable.
关键在于要能从这些反馈意见里萃取、解析出有意义的东西,并将之变成有用的东西。
The key thing about these externalised interactions and behaviours is that they represent the business-meaningful stuff that must happen for some part of a business activity to proceed or complete.
关于这些外部化的交互与行为,关键之处在于它们表示的是对业务有意义的东西,它们若不发生,业务活动的某部分就无法继续或完成。
Some stuff is worthless, some of it's meaningful, some of it, well, it's just stuff and there is an endless amount of it.
有些东西毫无价值,而有些东西很有意义,只是有些,是啊,就是这些东西,越来越多,没完没了。
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