There's a great deal we can do to make it a little better, but there's very little we can do to make it a lot better, because we'll almost never agree enough about the really big stuff.
有很多事情需要我们去做,来完成一些小小的改善,但是很少有我们可以做的事情,来产生一种翻天覆地的变化。因为我们在真正的重大事件上,几乎没有达成足够的一致性。
Make a big deal out of the good and little stuff that we want consistently.
对那些我们希望不断出现的小的好事要大加吹捧。
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