abstract:Lean services is the application of the lean manufacturing concept to service operations. It is distinct in that Lean services are not concerned with the making of ‘hard’ products.
The studio distinguishes itself with "high touch" services based on a lean and agile organization that allows seniormanagementto bemoredirectlyinvolved inservingclients'needs.
As for enforcement of this potential government mandate, the dossier posits that it could lean on internet service providers instead of hosting services, which according to EU law, can't be forced to conduct widespread surveillance.