If you can get a handle on this reality, the next big opportunity is to anticipate changes in what individual business customers—and ideally shoppers—will want. The goal: To retain their loyalty even as what they value changes. Serving customers at the highest level of effectiveness means far more than being responsive, it means being anticipatory. This is called proactive customer orientation, a topic for another conversation!
基于1个网页-相关网页
应用推荐