Summarize your organization's KEY CUSTOMER-focused RESULTS for CUSTOMER satisfaction and CUSTOMER-perceived VALUE, including CUSTOMER loyalty.

概述顾客满意和顾客感知价值等组织关键的以顾客为中心的结果，包括顾客忠诚。

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Your social media strategy includes everything you do to build, connect with and serve customer communities, including: the new stuff, email marketing, customer loyalty programs and, the original social media, face-to-face.

FORBES: Build Community With A Website & Social Media

It runs some of the industry's best-regarded customer-loyalty schemes, including British Airways' frequent-flyer programme.

ECONOMIST: One-and-a-half Nelson | The

U.S. Cellular business customers and consumers who purchase this device also receive benefits no other carrier offers, including a valuable rewards program that recognizes customer loyalty.

ENGADGET: Kyocera DuraPro keeps the rugged flip phone alive on US Cellular for $100