Then she set her back against the gate, faced the six ruffians who were armed to the teeth, and to whom the night lent the visages of demons, and said in a firm, low voice.
她于是背靠着铁栏门，面对着那六个武装到牙齿、在黑影里露着一张鬼脸的匪徒，坚决地低声说。
"You don't have to say, 'no' if it's uncomfortable, or defend your decision," notes Schwartz. "In a friendly but firm voice just say, 'I can't do it."'
如果难于启齿，你大可不必直接说‘不’，也不用以友好但坚决的口气说'我不能做。
“It would be easy for me to die if I gave information to someone from the outside,” said one of the gatekeepers in a firm but apologetic voice.
“如果给外人提供消息，搞不好我的小命就难保了，”其中一位守卫口气坚定又略带歉意的说。
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