How to enable quality manager to utilize and manage quality data efficiently under modern quality management circumstance is a primary issue on improving enterprise quality management level.
如何使质量管理人员在现代质量管理环境下有效应用和管理质量数据是提高企业质量管理水平面临的首要问题。
RESULTS&CONCLUSION:Non-quality induced drug returning problems can be well solved in drugstores through improving pharmaceutical care level and management level.
结果与结论通过提高药店的服务和管理水平，非质量原因的药品退货问题可以被很好地解决。
Analysis: improving the quality and ability of staff is an effective way to improve the management level.
分析：提高员工素质和能力是提高管理水准的有效方式。
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