Tenpay is frozen, not previously control, then top-calls do not succeed, the money inside TenPay retreated, unable to use. Now want to cancel, the amount is greater than 50, asked the customer service line to ask questions that provide what bank recharge screenshots, you can query not only query within three months, later said no way, termination of Finance to pay my through use, I ask how can we solve this problem, hoping to help me, thank you! answer is not so I did not want, do not they call that is handled this way, I am helpless, I ask what method?
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