...更新「支援服务的部分包孕能即时找到资讯服务的人员，并解决不懂的题目最好能借助「桌面协助系统(help desk support system)，以便能将大部分的不懂的题目，透过网际网路便可患上到当即的解决就安周全而言，除了要求应用软体租赁服务业者签署资料保密协定...
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Preparing support personnel and users for those questions and issues most likely to arise with the new system helps reduce help desk calls.
为新系统最可能出现的那些问题准备支持人员和用户，这样可以帮助减少帮助台呼叫。
SAIC also will assist in the production and deployment of the system, as well as provide training and help-desk services, post-deployment and production software, logistics and engineering support.
SAIC也将为系统的生产和部署提供帮助，还将提供训练和帮助桌面服务、列装和生产软件、后勤和工程支持。
Tasks covered by the contracts include logistics planning, assembly and testing, system maintenance, user documentation and training, and help-desk support.
合同中包含的任务有后勤计划编制、装配和测试、系统维护、用户文档和训练以及在线帮助支持等。
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