Frontline managers play an important role in developing and influencing the customer service processes to ensure the organisation's objectives are met.
为确保组织目标实现,一线管理者在建立和影响客户服务流程上发挥着重要作用。
Frontline turnover is one of the biggest headaches for call center managers.
对治理者来说,一线坐席辞职是最为头痛的标题。
Frontline turnover is one of the biggest headaches for call center managers. There are many reasons why agents quit.
对治理者来说,一线坐席辞职是最为头痛的标题。
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