This research is then fed into a jointly-represented group that will provide feedback on the new service from the perspective of customer service, accounting, financial management and technology.

这一研究的成果又会交给一个多方合作的小组，并对这一新服务从客户服务、会 计、财务管理和技术等角度提供反馈。

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Value proposition - a description the customer problem, the product that addresses the problem, and the value of the product from the customer's perspective.

价值主张——描述客户遇到的问题，产品要可以解决客户的麻烦，并且要从客户的角度来对产品进行价值判断。

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The domain level is modeled from the perspective of the customer.

域层次是从客户的角度来建模的。

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In addition to listening to customers, companies also need to design their products and services from the customer perspective.

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It is only by adopting a macro perspective across the entire array of work to be done from the customer perspective that sensible decisions can be made.

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However, I still think getting people to contribute, build and evolve this information falls into the hands of the people in the client-facing roles, and how they can collaboratively evolve the understanding of the customer from the internal perspective.

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