This capability enables them to derive more value from their existing systems, improve customer satisfaction, and reach new markets quickly.

这种功能使他们可以从已有的系统中获取更大的价值，提高客户满意度，并快速发现新的市场。

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As a result, you could cut down on total downtime (from 5 hours to 1 hour) without a reverse affect on performance resulting in improved customer satisfaction.

结果可以减少总的停机时间(从5个小时到1个小时)，而对性能没有负面影响，从而提高客户满意度。

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Access to forms from traditional and mobile devices can also lead to faster resolution of claims and improved customer satisfaction.

从传统的及可移动的设备访问表单可以快速地满足客户的要求并提高客户的满意度。

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Powerful 4G smartphones like Samsung Epic 4G is one of many reasons Sprint is the most improved company in customer satisfaction, across all industries, over the last two years, according to results from the 2010 American Customer Satisfaction Index.

ENGADGET: Samsung's Epic 4G for Sprint seems to live up to its name

Royal Bank of Canada realized an 18% improvement in customer satisfaction from implementing a social customer care system that was integrated with their traditional call center applications.

FORBES: Real Examples of Social Business ROI"

Over the course of one year customer satisfaction jumped from 62% to 92%.

FORBES: Leverage Your Workforce - Improve Profits