Service experience reflects customers' feeling and evaluation of every service experienced.
服务体验是顾客对服务遭遇所作出的感觉和评价。
How can I avoid that "gut feeling" and bring objectivity into the evaluation?
我怎样避免“直觉”，进行客观的评估呢？
By use of objective index system and subjective index system immigrants' evaluation, feeling, satisfaction and willing are understood so as to further carry out immigrants' reception work.
通过采用客观指标体系和主观指标体系了解移民对安置区的评价、感受、满意度和愿望，以便更进一步做好移民安置工作。
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