So I followed Steve Blank’s advice and built some pricing questions into my initial face-to-face customer interviews.

所以我听从了STEVE BLANK的建议，在一开始和客户面对面的访谈中就想出一些定价问题。

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Sales representations, instructional animations, training films, live customer forums, and face-to-face customer-service interactions will all be accessible in milliseconds.

销售代理、教学动画、培训视频以及活泼生动的用户论坛和面对面的客服互动瞬间呈现在用户面前。

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The importance of developing customer loyalty is part of the unwieldy crisis airlines face today as charging additional fees is viewed by them as one of the top tactics to increase revenues.

今天，当额外费用的收取已经成为增加收入的重要策略时，提高客户忠诚度的重要性成为了当今航空公司面临的巨大危机。

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Lockheed Martin has a long tradition of in-your-face customer relations that occasionally has led to the loss of federal business the company should have won.

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And then he swivelled the letter around to face his customer, for their perusal and signature.

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"Both are service industries, where you face the customer and where you have to have good systems and personnel planning, " he says.

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