"Ourstrategyis, in channels where our customersareengaging, we want to bethereforthem and with them," saysBobKupbens, Delta'svicePresident of e-commerce.
In our journey to provide consumers with the most engaging devices and services we are looking for ways to develop closer connections with ourcustomers.
At NorTech, we have introduced an Anchor Customer Engagement (ACE) Program for our cluster members because we realized that emerging businesses need assistance with engaging anchor customers.