Verbal communications between ship and shore was not satisfactory due to the poor English understanding of the deck officers.

因为甲板官员的差的英语理解力，所以在船岸之间的口头交流也是令人不满意的。

youdao

This will fill a needed gap in ship-to-shore communications and also provide for friends and family to be able to communicate onboard without high cost by giving direct dial capability between smartphones.

FORBES: Cruise Ship Communications for Passengers Is About to Change