Real-time screen management occupies an important position in real-time applications.
实时屏幕管理在实时应用中占有重要地位。
Call management capabilities include screen pop of a customer database, statistical and historical reporting with "cradle to grave" data and real-time reporting based on agent information.
呼叫管理能力包括屏幕弹出客户数据库资料，对“从摇篮到坟墓”的数据的统计和历史报告，及基于业务代表信息的实时报告。
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