Customer churn and next best action In customer churn analysis multiple streams of data such as transactions, customer profiles, and social media data are sourced and stored on a big data platform.
在客户流失分析中,例如交易、客户档案、社交媒体等混合数据被储存在大数据平台。
When the eyes shut down, the next best way of getting the same information springs into action.
当眼睛停工了,次优的获得相同信息的方法就产生作用了。
The next step having found the root causes is to analyse possible options and alternatives, and determine the best course of action to take.
找到问题源头以后,下一步是去分析可能的解决方法,并决定最佳做法。
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