工作成效必须有评估。Measure what you Manage 客户比竞争对手更重要。Competition isn't as important as the Customer .
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Remember: you can't manage what you don't measure.
记住:你不可能完成你不能量化的事情。
This paper articulates what those emissions are, and suggests how you can measure, track, and manage them.
本文指出了这些排放,并为如何度量、跟踪和管理它们提供建议。
Donald Marchand, co-author of Making the Invisible Visible, 4 takes this view further: “You cannot manage what you cannot measure, and you cannot measure what you cannot see.”
唐纳德·马尔尚(《变无形为有形》的合著者)进一步指出:“你不能管理无法衡量的事,你无法衡量看不到的事。”
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