Customer loyalty management is more difficult in the Internet marketing environment than traditional marketing methods.

而在网络营销环境下顾客忠诚度管理比传统营销方式困难得多。

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As we are practiced brand researchers, we decided to take a look back at what we had written and published right here, on the Internet, about where success could be found in a variety of categories What we wrote was all based off Customer Loyalty Engagement Index insights, which we collect in January.

FORBES: Can You Trust What's Written on the Internet? In the Meantime, the Truth About What Really Happened to Facebook, Nike, Amazon, Google and Twinkies.