The thesis first show you some theory about ITSM, then it describes the reason why HeNan NetCom introduced ITSM, how HeNan NetCom developed the plan of ITSM implementation, implementation roadmap and operation method which based on ITIL Maturity evaluation.
本文以河南网通在实施IT管理中遇到的问题为切入点,介绍了为何选择引入IT服务管理的原因,以及在引入ITSM过程中,如何根据企业的实际情况,结合ITIL成熟度的分析评测,制定ITSM的实施步骤、路线方案、运作方式。
参考来源 - IT服务管理在通信企业中的应用研究·2,447,543篇论文数据，部分数据来源于NoteExpress
This paper tries to use knowledge of marketing management from the following areas discussed Henan Netcom major clients marketing strategy.
本文试图运用营销管理学知识，从以下几个方面论述河南网通大客户营销策略。
Henan Netcom major clients on marketing strategies, enterprises in Henan Netcom restructuring, and enhance core competitiveness, and have some practical significance.
研究河南网通大客户营销策略，对河南网通的企业转型，增强核心竞争能力，具有一定的现实意义。
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