I think having the right customers to start with, selling the right beer, keeping it good, and most of all, keeping a good attitude yourself, even though you probably feel very tired.

我认为一开始要有合适的消费者，出售好啤酒，保持质量，最重要的是，即使你可能会觉得很累，也要保持良好的态度。

youdao

And good service attitude, and of course there are the repeat buyers, and then had a circle of regular customers.

而服务态度好了，理所当然便有了回头客，继而有了个熟客圈子。

youdao

Through continuous learning and accumulating, Liming is gradually developing and growing. At the same time, our sincere attitude and good reputation are won more customers recognition.

经过不断的学习和积累逐渐发展壮大，我们以真诚的态度及良好的信誉赢得了更多顾客的认可。

youdao

However, the point that the speakers made was that the company only saw this as good PR rather than a formal channel of support, and more so, a new attitude on reaching out to customers to support them.

FORBES: A Tale of Maintaining Congruency In Customer Service