First, the concept and calculation method of customer service level based on customer segmentation are advanced through computing the customer lifetime value.
第一,通过客户生命周期价值的计算,进行客户价值细分,提出了基于客户细分的分销系统客户服务水平的概念和计算公式。
First of all, the subject definites the factors of customer perceived value and cost related to product and service, establishes the practical foundation.
本文的主体首先界定了经济型酒店产品和服务的顾客感知价值与感知成本因素的构成,奠定了理论的实践支持。
The article first gives the significance of the customer relationship value to financial management, and detailed analyzes the financial and other factors which affect evaluating the value.
本论文从客户关系价值对企业财务管理的重要意义入手,首先详细分析了影响客户关系价值测定的财务因素和非财务因素。
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