The application of DM technique to banking consists of four components: customer relationship management, risk management, credit grade evaluation, and service analysis and forecasting.

数据挖掘技术在银行领域的应用有四个方面：银行客户关系管理、银行风险管理、银行信用等级评估、银行服务分析和预测。

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Because the telecom industry customer base is bigger, in the high risk early warning management and high value clients from network management, call center irreplaceable become a important channel.

因为电信行业的客户基数较大，在高危客户的预警管理和高价值客户的离网管理中，呼叫中心成为无法替代的一个重要渠道。

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In this paper, a customer needs analysis, classification, introduced the implementation process of software products, and needs assessment methodology in the process, the management of demand risk.

本文对客户需求进行了分析、归类，介绍了产品化软件的实施过程，以及在这过程中对需求进行评估的方式、需求风险的管理。

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With the latest technology, says Cho, the bank can measure the profitability of every branch employee and customer, mine its customer database and run sophisticated risk-management and credit-analysis programs.

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As I have written more than a few times in the past, data is pretty boring, but it is at the core of finance and all measurements, from customer profitability in retail banking to risk management in global institutions.

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In financial services SAS is known for risk management and anti-money laundering applications, but its software is used at 50, 000 customer sites around the world, wherever someone has lots of data to understand.

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