... Planning of product realization产品实现的策划 Customer-related processes与顾客有关的过程 Customer communication顾客沟通 ...
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Customer Related Processes 顾客有关之流程
Typically, a line of business has a set of requirements that needs to be addressed to support business processes or customer-related sales and services initiatives.
通常，业务线有一组需要解决的需求，通过解决这些需求来支持业务流程或与客户有关的销售和服务计划。
Improve customer service quality by analyzing and updating processes and work instructions related to customer service.
通过分析、更新相关的客户服务流程和工作指导提高客户服务质量。
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