Business continuity, liability, and employee and customer satisfaction are all key concerns that must be addressed by establishing clear SLAs with reliable cloud-service providers.

业务连续性、责任、员工和客户满意度都是关键因素，这些因素必须通过确定明确的SLA和可靠的云服务供应商来解决。

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Before customers are willing to give up their PCs completely, cloud service providers must do a lot better.

在消费者愿意完全抛弃他们的PC之前，云服务提供商还必须做得更好才行。

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Cloud service providers will deliver better identity solu-tions to their customers by utilizing a specialist's expertise rather than building it themselves.

云服务提供者能够给他们的客户更好的身份解决方案，让他们利用专业经验，而不用自己来开发。

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In reality, the concept of Big Data has really kicked in with the rise of cloud-based service providers like iTunes, Netflix, Youtube and Facebook, which are primarily in the business of gathering, organizing, and providing access to large quantities of digital content.

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But as more firms adopt cloud-based services and service providers establish credibility, we expect to see that this migration to pick up in 2011.

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And I believe those customers are quickly going to embrace the idea that there are two very distinct categories of cloud-services providers: the half-steppers that want to keep the old-fashioned burden of component-level buying and building on the shoulders of customers, and the new generation of full-service cloud providers who deliver complete and optimized cloud stacks.

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