Ruben Toral,chief executive officer of health industry consulting firm Medeguide, says more people will weigh low cost against quality guarantees when choosing destinations for treatment.

VOA: standard.2009.12.23

Nardelli has also toughened Chrysler's quality standards, making senior engineers responsible and hiring a "chief customer officer"--an industry first--to monitor quality assurance and be an advocate for the buyer.

FORBES: Companies, People, Ideas

Vala Afshar, CMO and Chief Customer Officer of Enterasys Networks and Brad Martin, Enterasys VP of quality and engineering operations have written The Pursuit of Social Business Excellence.

FORBES: Connect

We were invited to participate by the program directors, and as such, provided the Chief Medical Officer of our Cardiac Rhythm Management Division and several engineers and quality assurance experts to be on hand to answer questions and present requested information.

FORBES: St Jude Medical Statement on the Riata ICD Lead Summit