In surveys of customer satisfaction, "EMC has the highest ratings we've ever seen--in any customer survey, for any company, ever, " says CarlHowe, a researcher at Forrester Research.
"The market for networked devices is growing rapidly with the proliferation of broadband and the rise of the 'Anywhere Consumer'- those desiring to be connected everywhere they go, " said CarlHowe, director, Yankee Group.
Blackfriar principal analyst CarlHowe believes Jobs will make a statement about his company's direction with regard to portable devices, but that the devices themselves won't show up for a while--the Intel chips simply aren't ready yet.